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09/01/2011
While most auto repairmen are honest and forthcoming, consumers need to be on the lookout for those that are trying to make a quick buck. Better Business Bureau is advising consumers to do their research before turning their car over to an auto repair service.
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09/01/2011
BBB AUTO LINE, a national program which resolves auto warranty and lemon law disputes, marks its 30th year of service to consumers and the automotive industry.
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05/02/2011
When choosing a driving school for your soon-to-be driver, Better Business Bureau urges both parents and students to make smart, informed decisions.
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03/23/2011
New advice is published in the April 2011 issue of Pediatrics magazine from The American Academy of Pediatrics (AAP) for parents regarding car seats.
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01/31/2011
Every once in a while you run across a blog that confirms you’re doing the right thing – and doing it well.
Such is the case with a blog penned by Joe Pistell in DealerRefresh, a website for Intern
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03/08/2010
According to an annual report released today by BBB, consumer complaints increased 9.7 percent in 2009. Cell phone, cable/satellite TV and banking industries top the list for most complaints filed.
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02/16/2010
Better Business Bureau and J.D. Power and Associates today announced a new online content sharing agreement to help consumers research and identify trustworthy businesses such as car dealers, insurance agents, builders and movers.
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12/23/2009
Pittsburgh, PA December 21, 2009 – The Better Business Bureau announced a national partnership with J.D. Power and Associates to better assist consumers in their choices for auto dealers, insurance agents, home inspectors, movers and home builders.
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10/01/2009
BBB is warning consumers to be extremely wary of pervasive online ads offering the promise of a whiter, brighter smile. BBB has received an onslaught of complaints from consumers who thought they were signing up for a free trial of teeth whitening products but were repeatedly billed for products and services.
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10/01/2007
The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles.
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10/01/2007
The Federal Trade Commission (FTC) has developed these additional FAQs to help auto dealers comply with the Gramm-Leach-Bliley Act and the FTC’s Privacy Rule.
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03/01/2007
With prices averaging more than $28,000 for a new vehicle and $15,000 for a used vehicle, most consumers need financing or leasing to acquire a vehicle. In some cases, buyers use “direct lending:” they obtain a loan directly from a finance company, bank or credit union. In direct lending, a buyer agrees to pay the amount financed, plus an agreed-upon finance charge, over a period of time. Once a buyer and a vehicle dealership enter into a contract to purchase a vehicle, the buyer uses the loan proceeds from the direct lender to pay the dealership for the vehicle. Consumers also may arrange for a vehicle loan over the Internet.
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04/01/2006
Driving a car fueled by something other than gasoline or diesel fuel is no longer the stuff of science fiction. In addition to conventional gasoline and diesel fuel, reformulated — cleaner — gasoline and alternative fuels now are sold in many parts of the country. Alternative fuels such as methanol, ethanol, compressed natural gas, liquefied petroleum gas, and electricity produce fewer tail pipe pollutants than conventional gasoline and diesel fuel. Using them could improve air quality.
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06/01/2004
Most car dealers who sell used vehicles must comply with the Federal Trade Commission's (FTC's) Used Car Rule. In fact, car dealers who sell more than five used vehicles in a 12-month period must comply with the Rule. Banks and financial institutions are exempt from the Rule, as are businesses that sell vehicles to their employees, and lessors who sell a leased vehicle to a lessee, an employee of the lessee, or a buyer found by the lessee.
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02/01/1998
When you finance or lease a car, truck or other vehicle, your creditor or lessor holds important rights on the vehicle until you’ve made the last loan payment or fully paid off your leasing obligation. These rights are established by the signed contract and by state law. For example, if your payments are late or you default on your contract in any way, your creditor or lessor may have the right to repossess your car.
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