Businesses across the country are getting phony calls claiming to be from the BBB, asking if the businesses are planning to move. The calls are not from the BBB, and the source and purpose of the calls are unknown. BBB advises businesses to proceed cautiously with any unknown callers.
This week Better Business Bureau in Dallas heard from a law firm that received over a dozen calls in the past two weeks. The callers said they were from the Better Business Bureau and were updating records. The callers wanted to know if the law firm is moving. Although the business told the caller it isn’t moving, the callers keep calling back. The law firm reports that the caller ID on the calls displays all zeros.
Similar bogus calls have been reported to the BBB in Minnesota over the last few months. And the BBB serving Alaska, Oregon and Western Washington has heard from several businesses about the calls. A couple of the businesses actually were planning a move, and the callers kept asking for their new address and additional details. However none of the businesses that were called have been able to obtain more information from the callers.
BBB wants businesses to know that BBB does not call to ask if businesses are moving, and any calls from BBB are clearly identified. Businesses can check with their local BBBs
to verify any calls claiming to be from BBB, or to report any questionable calls.